1. Introduction
Welcome to Novanta Jamshedpur. By accessing our website or making a reservation with us, you agree to comply with and be bound by the following Terms and Conditions. We encourage you to read them carefully before using our website or services.
If you do not agree to these Terms, please refrain from making a booking or using our services.
2. Booking and Reservation Policy
All bookings are subject to room availability and confirmation from the hotel.
A valid government-issued ID and payment details are required to confirm reservations.
Room rates may vary based on the date, room category, and booking platform used.
Special requests such as early check-in, late check-out, or room preferences are subject to availability and may incur additional charges.
3. Check-In and Check-Out
Check-in time: 2:00 PM
Check-out time: 12:00 PM
Early check-in or late check-out requests will be accommodated based on availability and may include extra charges.
Guests are required to present a valid photo ID and booking confirmation upon check-in.
4. Payment and Cancellation Policy
Payments can be made via credit card, debit card, UPI, or other accepted modes at the hotel.
Cancellations or booking modifications must follow the policy stated at the time of reservation.
No-shows or late cancellations may incur full or partial charges as per the hotel’s cancellation policy.
Eligible refunds, if any, will be processed using the same method of payment used during booking.
5. Guest Responsibilities
Guests are expected to maintain the property and room in good condition throughout their stay.
Any damage, loss, or misuse of hotel property will be charged to the guest’s account.
Engaging in illegal activities, causing disturbances, or exhibiting inappropriate behavior may result in eviction without refund.
6. Hotel Rights
The hotel reserves the right to refuse service or cancel reservations in cases of payment issues, overbooking, or guest misconduct.
In exceptional circumstances, management may relocate guests to an equivalent or superior property at no additional cost.
7. Limitation of Liability
The hotel will not be held liable for:
Loss, theft, or damage to guests’ personal belongings during their stay.
Service interruptions or inconveniences due to events beyond our control (e.g., power outages, internet issues, natural calamities).
Our liability is strictly limited to the total amount paid for your booking.
8. Third-Party Links and Services
Our website may contain links to third-party services such as booking platforms or payment gateways. Novanta Jamshedpur is not responsible for the content, privacy policies, or practices of these external websites.
9. Privacy Policy
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information when you interact with our website or services.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall fall under the exclusive jurisdiction of the courts in Jamshedpur, Jharkhand.
11. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Novanta Jamshedpur
📍 Ashiana More, MIG P3, Tata Kandra Road, near Ashiana Trade Centre, opposite HDFC Bank, Housing Colony, Adityapur, Jamshedpur, Jharkhand 832109, India
📧 info@novantajamshedpur.co.in